The hotel offers amenities for your comfortable stay and unforgettable experiences
Exceptional Service!
“The check-in process was seamless, with the reception accommodating our early arrival and even storing our luggage after check-out.” view full review
Delicious Breakfast!
“Breakfast was a standout, featuring an impressive array of options that satisfied every member of our family.” view full review
Impressive Gym!
“The gym facilities were excellent, equipped with modern machines that made it easy to keep up with our workout routine.” view full review
Spotless Rooms!
“Our room was impeccably clean and well-maintained, making our stay incredibly comfortable and enjoyable.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sauna
Steam room
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
239 Vauxhall Bridge Road,
London,
United Kingdom,
SW1V 1EQ,
Greater London
Map view
street view
239 Vauxhall Bridge Road,
London,
United Kingdom,
SW1V 1EQ,
Greater London
City landmarks
Garden
Buckingham Palace
1.5
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
2.4
km
Church
Westminster Abbey
1.5
km
Elizabeth Tower - Houses of Parliament
Big Ben
2.0
km
Museum
The British Museum
3.0
km
Park
Hyde Park
2.2
km
Square
Trafalgar Square
2.5
km
Museum
Victoria and Albert Museum
2.2
km
Museum
National Gallery
2.4
km
Public Building
Houses of Parliament
2.0
km
Museum
Science Museum
2.3
km
Clive Steps
Churchill War Rooms
1.7
km
Museum
Natural History Museum
2.4
km
Palace
St James's Park
1.5
km
Gallery
Tate Britain
1.4
km
Church
Westminster
750 m
Opera House
Covent Garden
2.4
km
87-135 Brompton Rd
Harrods
2.2
km
Church
Westminster Cathedral
680 m
Museum
Apsley House
1.6
km
Oxford Street
Oxford Street
2.3
km
Square
Piccadilly Circus
2.5
km
Garden
The Oval
2.2
km
Gallery
Tate Modern
3.3
km
Gallery
The Queen's Gallery
870 m
Museum
Imperial War Museums
2.3
km
1 Apsley Way Piccadilly
Wellington Arch
1.6
km
Castle
Tower of London
4.8
km
Nearby
Theatre
Apollo Victoria Theatre
260 m
Restaurants
Nando's Victoria
90 m
107-108 Wilton Road Units 1 & 2
SAPORI- previously Hardcore Lobster And More
80 m
52 Wilton Road 1de
Kazan Restaurant
190 m
93-94 Wilton Road Victoria
Patisserie Valerie Victoria
90 m
55 Wilton Road Victoria
Loco Mexicano
150 m
64-65 Wilton Road
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
friendly staff
great location
tired rooms
crowded breakfast area
7.4/10
Very good
Rooms
7.3
Location
8.7
Service
8.2
Dining
7.1
Guest reviews
7.4/10
based on 22 reviews
4/5
based on 5937 reviews
8.4
8.4/10 based on 7007 reviews
#265 of 1,197 hotels in London based on Tripadvisor
Frank
United Kingdom,
April
2024
8.0/10
I had a pleasant stay at this hotel. The rooms were extremely clean, nice, and comfy, and the staff were good and friendly. The breakfast selection was amazing. The hotel looked really good, albeit slightly worn at the edges. It would have been better with a bigger room, though oddly it had a smaller bed.
Rooms
8.0
The rooms were extremely clean, nice, and comfy. The staff were good and friendly, offering an amazing selection for breakfast.
Service
9.0
The staff couldn't have been more helpful and nice when I phoned to complain. They were helpful and friendly at all times.
Location
9.0
The hotel is conveniently located within walking distance to key travel links, making it a great choice for exploring central London. It's also close to various tourist attractions like Buckingham Palace, Big Ben, and Hyde Park.
Dining
7.0
The variety of dining options was good, but some items required extra payment. The golden malted waffles were delicious.
Facilities
7.0
The hotel has a decent range of facilities to meet basic needs.
Hans
United States,
April
2024
8.4/10
I had a wonderful stay at the hotel. The rooms were spacious and had everything we needed, although they felt a bit tired. The buffet breakfast was good but had a few drawbacks, such as having to wait to be seated and tables being too close together.
Rooms
8.0
The rooms were wonderful, big enough, and very comfortable, but they felt a little tired.
Service
9.0
The staff went above and beyond for my partner's birthday, and they were very friendly and helpful throughout our stay.
Location
9.0
The location was excellent, allowing us to easily explore on foot and being central to shops, theaters, and restaurants.
Dining
7.0
The dining experience was good overall, with a standout full English breakfast. However, it wasn't very hot, and we received a reduction in price.
Facilities
9.0
The hotel had great facilities, including a lounge with drinks and snacks, as well as a rewards program that added value to our stay.
friendly staff
tired rooms
Tom
United Kingdom,
April
2024
6.2/10
The hotel was a disappointment. The rooms were cramped and noisy due to the inconvenient location behind the noisy elevator. The price was high for the quality provided, making me uncertain about staying again.
Rooms
5.0
The room I received was small and not what I paid for.
Service
8.0
The staff, especially Amy at the front desk and the lady in the breakfast restaurant, were very helpful and well trained.
Location
6.0
The hotel's location by Victoria Station was convenient, but the noise from the elevator affected my stay.
Dining
7.0
The breakfast was limited, but the quality was good.
Facilities
6.0
The hotel offered the necessary facilities, but nothing outstanding.
helpful staff
noisy room
William
United States,
March
2024
8.6/10
Staying at this hotel was an absolute delight! The rooms were spacious, clean, and the bed was incredibly comfy. The staff welcomed us with open arms, making us feel right at home. However, some aspects were disappointing.
Rooms
8.0
The rooms were spacious, clean, and the bed was very comfy. Lovely ambiance!
Service
9.0
The staff was incredibly welcoming, providing helpful suggestions and ensuring a pleasant stay.
Location
9.0
The hotel's location was fabulous, just a stone's throw away from iconic attractions and close to public transportation.
Dining
8.0
The dining experience was excellent, setting us up for a fantastic day ahead.
Facilities
9.0
The hotel facilities were top-notch, adding to the overall comfort of our stay.
John
United Kingdom,
February
2024
8.2/10
The hotel had comfortable and enjoyable rooms, providing a good night's sleep despite the noisy street outside. The service was excellent and accommodating, offering a personalized touch with a surprise birthday treat. The location was fantastic with easy access to transportation and entertainment, although disturbed by a loud alarm. The dining experience was great with a good selection of well-cooked food, though some items required an extra charge. Overall, a cozy stay with minor disturbances.
Rooms
8.0
The rooms were comfortable and enjoyable, providing a good night's sleep despite the noisy street outside.
Service
9.0
The service was excellent with a personalized surprise birthday treat from the guest relations manager.
Location
9.0
The location was fantastic, only a few minutes walk to the theatre and Victoria tube station, with good restaurants nearby.
Dining
8.0
The dining experience was great with a good selection of well-cooked food, though some items required an extra charge.
Facilities
7.0
The facilities provided were sufficient for a comfortable stay.
Great location
Noisy street
David
United States,
February
2024
7.6/10
Despite some noise disturbances at night and early mornings due to street noise and construction on the 7th floor, the hotel offers a spectacular panoramic view over central London that is well worth the extra cost. The rooms are exceptionally spacious compared to other London hotels. The service provided by the staff is top-notch and truly enhances the overall experience. The proximity to Victoria Station and various dining options makes the location extremely convenient, though occasional loud alarms were a downside. The dining experience, while offering a great variety of food, could be improved in terms of temperature control. The facilities are generally satisfactory, with certain areas needing attention.
Rooms
8.0
The building work on the 7th floor was a bit disruptive, but the panoramic view over central London was absolutely worth it. The room was massive, providing more space than many other London hotels.
Service
9.0
The staff was excellent, making my stay very comfortable. Their friendliness and efficiency were truly commendable, adding great value to the experience.
Location
7.0
The hotel's proximity to Victoria Station and various food places made exploring London incredibly easy. However, the loud alarm sounds at odd hours were a bit off-putting.
Dining
7.0
The dining experience was enjoyable with a wide assortment of delicious food, although some dishes could have been warmer.
Facilities
7.0
The hotel offers good facilities, but certain areas might require improvement to ensure a more seamless experience for guests.
Paul
United Kingdom,
January
2024
8.2/10
I had an enjoyable stay at the hotel. The rooms were very good and had access to a huge terrace shared by 3 apartments, although our initial booking was blocked over the phone. The service was welcoming and polite, always checking if we needed anything. The location was top-rate, close to various convenient spots. The dining experience was lovely, although slightly on the expensive side. Overall, a great experience with minor drawbacks in booking process and dining pricing.
Rooms
8.0
The rooms were very good with access to a shared terrace. However, there was a small issue with the initial booking process.
Service
9.0
The service was very welcoming and accommodating to our needs.
Location
9.0
The location was top-rate, close to the underground and coach stations, making it very convenient for exploring the city.
Dining
7.0
The dining experience was lovely, although it was slightly expensive.
Facilities
8.0
The hotel offered various facilities that met our needs.
convenient location
booking process
Bill
United Kingdom,
January
2024
6.0/10
My stay at the hotel was a mixed experience. The rooms, although situated on the executive floor, were uncomfortably hot despite the functioning air conditioning, and access to the executive lounge required an extra charge. The absence of complimentary water was also a drawback. On the bright side, the location was terrific, offering convenient access to various attractions in London.
Rooms
5.0
The rooms, despite being on the executive floor, were very hot and uncomfortable, and accessing the executive lounge required an additional fee. Moreover, there were no complimentary bottles of water provided.
Service
5.0
The service was lacking in some aspects, as the staff were not service-oriented and had challenges with addressing issues such as Wi-Fi. Additionally, the ongoing construction noise was disruptive and not adequately communicated to guests.
Location
8.0
The hotel's location is a major advantage, with easy access to various areas of interest in London, making it a convenient choice for travelers looking to explore the city.
Dining
7.0
The dining experience, while a bit basic, was enjoyable with a decent selection to choose from. However, the options were limited, and improvements could be made to enhance the overall dining satisfaction.
Facilities
6.0
However, additional attention to detail in the services provided could enhance the overall guest experience.
convenient location
poor room comfort
Jimmy
United Kingdom,
December
2023
8.6/10
I had a wonderful stay at this hotel! The rooms were very spacious and clean, although they had a classic style and were not brand new. The cleanliness was exceptional, and I was pleasantly surprised to find a personalized welcome message on the TV screen with my name. The location was perfect for exploring central London, just a few minutes' walk from Victoria Station. While the dining experience had a lovely extended menu, it did come at an additional cost. The service was top-notch, with staff going out of their way to be helpful and accommodating.
Rooms
9.0
The rooms were great, very spacious and clean with a classic touch.
Service
9.0
The staff was extremely helpful and attentive, going above and beyond to assist guests.
Location
9.0
The hotel's location is fantastic, within a short walk of Victoria Station for easy access to transportation.
Dining
8.0
The dining options were enjoyable, with a variety of choices, though extra charges applied.
Facilities
8.0
The hotel offers good amenities and services for a comfortable stay.
Nicola
United Kingdom,
November
2023
6.6/10
The hotel has a central location for numerous events, but the rooms need improvement and more maintenance. The staff are excellent and very helpful.
Rooms
5.0
The walls had very bad soundproofing which was a major inconvenience. The room needed a lot of TLC and some preventive items were missing.
Service
7.0
The staff were lovely and very helpful. Some improvement could be made regarding the initial apology gesture at the bar.
Location
9.0
The location is perfect and central, ideal for accessing various attractions and events in London.
Dining
6.0
The dining experience could be better, as some items seemed dried out and pre-booking for better rates was necessary.
Facilities
6.0
The hotel needs some maintenance and care to enhance the overall experience.
Henry
United States,
November
2023
8.6/10
I had a wonderful stay at the hotel. The rooms were spacious and the bed, along with the pillows, were incredibly comfortable. The big bathroom supplied with Elemis toiletries was a nice touch.
Rooms
9.0
The rooms were spacious and the bed and pillows were very comfortable. The large bathroom was supplied with Elemis toiletries.
Service
9.0
The service was amazing from the moment we checked in. The staff were nice, friendly, and went out of their way to accommodate us.
Location
10.0
The location was perfect for sightseeing in London. It was just a short walk from Victoria Station and close to popular attractions like Buckingham Palace and Parliament Square.
Dining
7.0
The dining experience could have been better with more choices. The breakfast was decent but lacked variety.
Facilities
8.0
The facilities were good overall, but the dining options could use some improvement.
Nigel
United Kingdom,
November
2023
7.6/10
The hotel's location is perfect, near many buses and Victoria station, and even walkable to Westminster. The rooms got very hot, and adjusting the air conditioning didn't help much, leading to some discomfort. The service, with staff going the extra mile, was great but might be challenging for some due to strong Eastern European accents.
Rooms
6.0
The rooms were too hot, even with the air conditioning set to 16 degrees, and the street noise was noticeable when the window had to be opened.
Service
8.0
The staff, with strong Eastern European accents, provided excellent service, going the extra mile in assisting guests.
Location
9.0
The location is excellent, just across the street from Victoria tube and bus stations, making it convenient for exploring central London.
Dining
7.0
Facilities
8.0
The hotel offers various facilities like restaurants, spacious rooms, and an Executive Lounge with breakfast options.
Isaac
United Kingdom,
October
2023
8.4/10
My stay at the hotel was pleasant, with clean and modern rooms, although lacking seating space. The service was friendly and efficient, particularly the help received at the front desk. The location was ideal for exploring London or catching a train at Victoria station. The dining options were good but could get crowded at peak times. Overall, a comfortable stay with great access to the city.
Rooms
8.0
The room I stayed in was lovely, clean, and modern, but smaller than expected with no seating space.
Service
9.0
The hotel staff were brilliant, friendly, and always willing to help with any requests.
Location
10.0
The hotel's location was exceptionally convenient for access to Victoria station, walking tours of London, and nearby restaurants. Everything I needed was within walking distance, which was a pleasant surprise.
Dining
7.0
The dining experience was pretty good, offering a variety of food choices, although you might need to go down early to secure a seat.
Facilities
8.0
The hotel facilities were sufficient for my needs during the stay.
Patrick
United Kingdom,
September
2023
6.8/10
The hotel offers very comfortable and well-planned rooms with all necessary facilities, but there are weird smells and cleanliness issues. The air conditioning may not work perfectly. The service is hit or miss, with a lack of proactive problem-solving but great advice on activities. The location is convenient, especially for business travelers near Victoria Station. The dining options are fresh but lacking variety, and room service may have inconsistencies. Overall, a decent stay with room for improvement in various areas.
Rooms
7.0
The rooms are very comfortable and well planned but have weird smells and cleanliness issues. The air conditioning may not be effective.
Service
6.0
The service was a mix of not being attentive initially but offering good advice on things to do. There is room for improvement in problem-solving and creating guest connections.
Location
8.0
The hotel is conveniently located near Victoria Station, ideal for business travelers. It's close to various attractions like Buckingham Palace and Westminster Abbey.
Dining
6.0
The dining experience offers freshly prepared food, but there's a lack of variety and room for improvement in consistency.
Facilities
7.0
The facilities are decent, but there's room for enhancement in various areas such as room service and cleanliness.
William
United Kingdom,
August
2023
8.2/10
The hotel offers a large, modern room with fabulous gadgets and a balcony but woke me up with a 4.45am call that lasted 15 minutes. The service was unwelcoming, rude, and clueless. However, all requests were clean, and the staff were very welcoming, helpful, and polite. The location was excellent for convenience near Victoria underground station. The dining experience was good until 11am on Sunday, but maybe not worth the price. Facilities were up to 4-star standards.
Rooms
8.0
The large room was very modern and fabulous with all the modern gadgets in and even had a balcony. However, the 4.45am wake-up call that rang for a full 15 minutes was a bit disruptive.
Service
9.0
All requests were clean, and the room service, dry cleaning, laundry, welcome drink, and tours/ticket assistance were welcoming, helpful, and really polite.
Location
9.0
The location is very good, very close to Victoria underground station, making it convenient for underground travel within the city and ease of access to Gatwick Airport via the train options out of the Congestion Zone.
Dining
7.0
The dining was good, but not sure it was worth the price charged and ended at 11am on Sunday.